Competent intellectual capital is one of the most essential wealth that an organization requires in the present era of cutthroat competition. Operations management is nothing but management of operational processes in every big and small organization, and such activities constitute a major chunk of all organizational activities. Therefore, the present work targets to explore the association between intellectual capital and operational excellence, review of already conducted studies in the said area, and future directions through systematic literature review process. A total number of 165 articles provided by Scopus database (2010 to 2019) is used for analysis and interpretation. Bibliometric analysis and network analysis deliver significant clusters (operations management and optimization; intellectual capital and intellectual investment; knowledge management and decision support system; strategic planning and resource allocation; sustainable operations management and performance standards; behavioural research and change management), which is in turn a novel contribution of this article. The study concludes with a proposed conceptual model and key take away for researchers, academicians, and managers. KeywordsIntellectual capital, Operational excellence, Bibliometric analysis, Operations management, Network analysis

中文翻译：

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智力资本与卓越运营：影响力评估

胜任的智力资本是当今残酷竞争中组织所需的最基本财富之一。运营管理只不过是每个大型组织和小型组织中的操作流程的管理，而此类活动构成了所有组织活动的主要部分。因此，本工作的目的是探索知识资本与卓越运营之间的联系，对上述领域已开展的研究进行回顾，并通过系统的文献综述过程来展望未来的方向。Scopus数据库（2010年至2019年）提供的165篇文章总数用于分析和解释。文献计量分析和网络分析提供了重要的集群（运营管理和优化；智力资本和智力投资；以及 知识管理和决策支持系统；战略规划和资源分配；可持续运营管理和绩效标准；行为研究和变更管理），这反过来又是本文的新颖贡献。该研究以提出的概念模型和研究人员，院士和管理人员的关键结论作为结尾。关键字智力资本卓越运营文献计量分析运营管理网络分析