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DIGITAL PLATFORMS FOR POSTAL SERVICES IN EU AND JAPAN
European Integration Studies Pub Date : 2019-10-29 , DOI: 10.5755/j01.eis.0.13.22897
Maciej Lewandowski , Pawel Mlodkowski , Marek Wróbel

This paper offers a biased review of digital platforms introduced recently and operated by national posts in several European Union countries. Authors chose the most interesting cases, including those deemed as most successful, those that failed, and the most modern ones. The paper compares diverse European experience with modern solutions introduced by the Japan Post. Methods used for delivering the study included direct interviews with Japan Post officials and systematic review of official documents and announcements by national post operators in European countries covered bin the paper. European Union Member States, and their national postal operators seem to be well ahead of Japan in the way modern technology is utilized in the process of providing traditional (and new) postal services. Paper makes an attempt to show how representative national postal operators benefit from advanced Information and Telecommunication technology and by replacing the manner in which postal services are rendered. There are numerous successful cases of digital platform implementation, like those from Denmark, France, Czech Republic, and Poland, among others. One will find interesting insight into reasons for failed case from Italy among conclusions, at the end of the paper. Environmental issues are also addressed, along with e-government issues. It happens that European Union postal operators optimize their operations with modern technology in the form of digital platforms in a much wider scope than the Japan Post. Japanese organizations deal with extremely challenging geographic conditions. This, in turn, should motivate much more advanced optimization by the means of solutions enabled by digital platforms.

中文翻译:

欧盟和日本邮政数字平台

本文对最近引入并由几个欧盟国家的国家邮政运营的数字平台进行了有偏见的回顾。作者选择了最有趣的案例,包括被认为最成功的案例,失败的案例和最现代的案例。本文将欧洲的各种经验与日本邮政引入的现代解决方案进行了比较。进行研究的方法包括对日本邮政官员进行直接采访,对欧洲国家的国家邮政经营者进行的正式文件和公告的系统审查,涵盖了本文件的内容。欧盟成员国及其国家邮政运营商在提供传统(和新)邮政服务的过程中利用现代技术的方式似乎遥遥领先于日本。论文试图展示具有代表性的国家邮政运营商如何从先进的信息和电信技术中受益,并通过替代邮政服务的提供方式。有许多成功的数字平台实施案例,例如丹麦,法国,捷克共和国和波兰的案例。在本文的结尾,人们会从结论中找到有趣的见解,以了解意大利案件失败的原因。环境问题以及电子政务问题也得到解决。碰巧,欧盟邮政运营商使用数字平台形式的现代技术优化了运营,其范围比日本邮政要广泛得多。日本组织处理极富挑战性的地理条件。反过来,
更新日期:2019-10-29
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