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Primo on the Go: A Usability Study of the Primo Mobile Interface
Journal of Web Librarianship ( IF 0.9 ) Pub Date : 2020-04-02 , DOI: 10.1080/19322909.2020.1784820
Annis Lee Adams 1 , Margot Hanson 2
Affiliation  

Abstract Primo Analytics from two campuses of the California State University system has revealed that a dramatically low proportion of Primo searches originate from mobile devices. The current study focuses on usability concerns as one area that may be preventing students from searching the Primo mobile interface. The sample for this study includes students from two campuses with a variety of experience with library instruction and searching the library’s discovery system. Participants were given the same set of six common academic tasks to complete. Both mobile and desktop participants found three tasks relatively easy to complete. When there were differences in completion rates between the mobile and desktop users, the desktop users were overall more successful. No task was consistently difficult for desktop users to complete, while mobile users found two of the tasks very challenging to complete. Based on the findings, the authors make recommendations for improving the experience of mobile users.

中文翻译:

Primo on the Go:Primo 移动界面的可用性研究

摘要 来自加州州立大学系统两个校区的 Primo 分析显示,Primo 搜索中来自移动设备的比例极低。当前的研究重点关注可用性问题,将其作为可能阻止学生搜索 Primo 移动界面的一个方面。本研究的样本包括来自两个校区的学生,他们在图书馆教学和搜索图书馆的发现系统方面具有各种经验。参与者被要求完成相同的六项常见学术任务。移动和桌面参与者都发现三项任务相对容易完成。当移动用户和桌面用户之间的完成率存在差异时,桌面用户总体上更成功。桌面用户没有一成不变的难以完成的任务,而移动用户发现其中两项任务很难完成。基于这些发现,作者提出了改善移动用户体验的建议。
更新日期:2020-04-02
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