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Informing Website Navigation Design with Team-Based Card Sorting
Journal of Web Librarianship ( IF 0.9 ) Pub Date : 2019-01-02 , DOI: 10.1080/19322909.2018.1544873
Alex Sundt 1 , Teagan Eastman 2
Affiliation  

Abstract In 2016, Utah State University (USU) Libraries redesigned the library website’s main menu and underlying information architecture (IA) in response to a number of known usability problems and limitations. Card sorting studies were conducted with a group of USU undergraduate students and a mixed group of faculty and graduate students to help develop a better understanding of users’ mental models of library-related research and service tasks. Participants worked in teams to sort, rank and label cards pertaining to the content and feature of the library’s website. Afterwards, participants discussed and performed usability tasks on each other’s categories. Results were used to inform the design of a new IA and menu structure, while best practices from usability studies and trends in academic library website design were used to help with menu and link labeling. The final design was validated through follow-up discussions with staff, usability tests, and category/reverse category tests.

中文翻译:

使用基于团队的卡片分类通知网站导航设计

摘要 2016 年,犹他州立大学 (USU) 图书馆重新设计了图书馆网站的主菜单和底层信息架构 (IA),以应对一些已知的可用性问题和局限性。卡片分类研究由一组 USU 本科生和一组教师和研究生混合进行,以帮助更好地了解用户对图书馆相关研究和服务任务的心理模型。参与者分组工作,对与图书馆网站的内容和功能有关的卡片进行分类、排名和标记。之后,参与者讨论并执行了彼此类别的可用性任务。结果用于通知新 IA 和菜单结构的设计,而来自可用性研究的最佳实践和学术图书馆网站设计趋势被用来帮助菜单和链接标签。通过与员工的后续讨论、可用性测试和类别/反向类别测试,最终设计得到验证。
更新日期:2019-01-02
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