Goal: Contribute to the academic literature on the theme social license to operate, of the perception and experience of professionals from Brazilian extractive companies involved in the process. Design / Methodology / Approach: In-depth interviews with professionals with great experience in community relations processes, evaluating their perception regarding social license to operate, especially with the companies they work. Results: Two products are presented: a) illustration with a conceptual analysis of the terms related to the social license process to operate; b) basic model of community relationship based on recommendations of the professionals to obtain and maintain the social license to operate and the literature visited. Limitations of the investigation: the survey heard 12 professionals with extensive experience in the extractive sector in Brazilian companies to understand how companies act and their perceptions regarding Social License to Operate (SLO). However, other important actors, such as communities, Nonprofit Organizations and community leaders were not heard throughout the research, and a corporate vision was presented throughout the article, but only against the literary review. Practical implications: It presents a consistent picture regarding the behavior of companies in relation to SLO. It allows a better understanding of the relationship of concepts and terms that overlap in company practice and proposes a community relationship management model. Originality / Value: The research brings an important contribution to the academic literature, when evaluating, from interviews with professionals in the extractive industry involved in the management of community relations, the way Brazilian extractive companies operate in this segment and the understanding with regard to SLO.

中文翻译：

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经营的社会许可证–巴西采掘公司专业人员的观点

目标：促进有关运营的社会许可证主题的学术文献，以及参与该过程的巴西采掘公司专业人员的看法和经验。设计/方法/方法：与在社区关系过程中具有丰富经验的专业人员进行深入访谈，评估他们对经营社会许可证的看法，尤其是与他们工作的公司的看法。结果：提出了两种产品：a）插图，对与经营社会许可程序有关的术语进行概念分析；b）根据专业人员的建议获得社区关系的基本模型，以获取并维护其经营的社会许可证以及所访问的文献。调查的局限性：该调查听取了12位在巴西公司的采掘部门拥有丰富经验的专业人士的信息，以了解公司的行为方式以及他们对社会经营许可证（SLO）的看法。但是，在整个研究过程中并未听取社区，非营利组织和社区领袖等其他重要参与者的声音，并且在整个文章中都提出了公司愿景，而只是反对文学评论。实际意义：它提供了有关公司与SLO相关的行为的一致图片。它可以更好地理解在公司实践中重叠的概念和术语之间的关系，并提出了一种社区关系管理模型。原创性/价值：在评估，