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Employee perceptions of organisational legitimacy as impersonal bases of organisational trustworthiness and trust
Journal of Trust Research Pub Date : 2017-04-25 , DOI: 10.1080/21515581.2017.1304220
Kai Lamertz 1 , Devasheesh P. Bhave 2
Affiliation  

ABSTRACT Prior research has amply demonstrated that employees’ personal relationship with the organisation influences their trust in it. In this two-study investigation, we examine how employees’ beliefs about the organisation’s legitimacy relate to their organisational trust because legitimacy signals organisational trustworthiness in the impersonal system of the institutional environment. Results from Study 1, which drew on data from one organisation, reveal that employees’ legitimacy beliefs are related to their organisational trust. Furthermore, results from Study 2, which are based on data from five organisations, reveal that employees’ judgment of the organisation’s trustworthiness mediates the relationship between legitimacy beliefs and organisational trust. Overall, our findings create a new avenue for trust research by advancing the idea that employees' trust in their employer organisation derives in part from the reflection of trustworthiness that arises due to the organisation’s association with the institutional environment.

中文翻译:

员工将组织合法性视为组织信任和信任的非个人基础

摘要先前的研究充分表明,员工与组织的个人关系会影响他们对该组织的信任。在这项为期两个研究的调查中,我们检查了员工对组织合法性的看法如何与他们的组织信任相关,因为合法性在机构环境的非人格系统中表示组织的信任度。研究1的结果基于一个组织的数据,表明员工的合法性信念与他们的组织信任有关。此外,研究2的结果基于五个组织的数据,揭示了员工对组织可信度的判断介导了合法性信念与组织信任之间的关系。总体,
更新日期:2017-04-25
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