Abstract This article reports on findings from a study with recently qualified social workers on the use of social media in their practice. The findings reported here are drawn from a broader study on the use of electronic communications conducted with both newly qualified teachers and social workers. The focus group data reported here provide an insight into the practice realities associated with the use of social media by clients and social workers. The qualitative methodology employed helps to reveal the richness and complexity of technology use in practice. This rich picture reveals multi-directional surveillance, by clients and social workers, facilitated by social media. This includes surveillance by clients taking videos of meetings without consent. The article also highlights situations when social workers themselves consider it acceptable to gather information on clients through social media. The research identifies a range of ethical issues for social workers to navigate and highlights their need for support and guidance in the form of standards, codes, and education and training. The surveillance lens illuminates the ethical dilemmas being faced with reference to concepts such as power, privacy and consent as well as the broader debate of care and control in social work.

中文翻译：

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社会工作中的社交媒体监视：实践现实和伦理意义

摘要本文报道了最近对合格的社会工作者进行的一项关于在实践中使用社交媒体的研究结果。本文报道的发现来自对与新任教师和社会工作者进行的有关电子通信使用的更广泛研究。此处报告的焦点小组数据提供了对与客户和社会工作者使用社交媒体相关的实践现实的见解。使用的定性方法有助于揭示实践中技术使用的丰富性和复杂性。这张丰富的图片揭示了客户和社会工作者在社交媒体的推动下的多方向监视。这包括客户未经同意拍摄会议视频的监视。本文还重点介绍了社会工作者自己认为可以通过社会媒体收集有关客户信息的情况。该研究确定了一系列社会工作者需要解决的道德问题，并强调了他们以标准，法规以及教育和培训的形式对支持和指导的需求。监视镜头阐明了权力，隐私和同意等概念以及社会工作中有关照管和控制的广泛辩论所面临的道德困境。