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Triangulating perspectives to inform the development of a smartphone application for foster, kinship, and adoptive parents
Journal of Technology in Human Services Pub Date : 2019-09-28 , DOI: 10.1080/15228835.2019.1666781
Greg L. Forehand 1 , Allison D. Schisler-Blizzard 1 , Abigail Hemenway Deaver 2 , Jessica Strolin-Goltzman 3 , Nicole Breslend 4, 5 , Alexandra D. W. Sullivan 4 , Geovana S. Mendoza 1 , Amy Bielawski-Branch 5 , Jennifer Jorgenson 5 , Rex Forehand 4
Affiliation  

Abstract This article describes the initial phase of a user-centered, inductive process for informing the development of a smartphone application (app) to complement an in-person trauma-focused knowledge and skills training class for child welfare resource parents (i.e. foster, kinship, and adoptive parents). Based on the participatory design approach for technology development, a qualitative study was designed to capture and triangulate relevant knowledge and opinions from resource parents, training instructors, and parenting education experts. The most prevalent themes emerging among these stakeholder groups included the need for a simple app interface and the potential for the app to (1) cultivate connection, affirmation, and combat resource parent feelings of isolation; (2) reinforce in-class knowledge and support skill practice at home; and (3) monitor resource parent, child, and family progress over time. Detailed findings are presented, including direct quotes from focus group and interview participants and elaboration on the prevalent themes, which may benefit others in the early stages of human services app design and contribute to the creation of guidelines for the development of technology-based human services interventions.

中文翻译:

对视角进行三角剖分,以告知针对养父母,亲属和养父母的智能手机应用程序的开发

摘要本文介绍了一个以用户为中心的归纳过程的初始阶段,该过程用于通知智能手机应用程序(app)的开发,以补充针对儿童福利资源父母(如寄养,亲戚关系)的针对创伤的以人为本的知识和技能培训班以及养父母)。基于技术开发的参与式设计方法,进行了定性研究,以捕获和划分资源父母,培训讲师和育儿教育专家的相关知识和观点。在这些利益相关者群体中出现的最普遍的主题包括对简单应用程序界面的需求以及该应用程序具有以下潜力:(1)培养联系,肯定和消除资源父母的孤立感;(2)加强家庭中的课堂知识和支持技能实践;(3)监控资源父母,子女和家庭随时间的进展。提出了详细的调查结果,包括焦点小组和访谈参与者的直接引述以及对流行主题的阐述,这可能会在人类服务应用程序设计的早期阶段使其他人受益,并有助于创建基于技术的人类服务开发指南干预。
更新日期:2019-09-28
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