ABSTRACT Competencies are probably one of the most popular study subjects in scholarly hospitality research. Even though numerous scholars have attempted to identify competencies required in the hospitality industry, there is a need to further study and better understand competencies necessary for managerial-level positions. Thirty competency statements were included in the survey, falling into five competency domains. Data were collected via a representative sample of hospitality professionals in hotel establishments in Cyprus. The findings that emerged from the present study show that the industry has a strong preference to hire people with “soft” people management skills and strong practical professional skills.

中文翻译：

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确定酒店业的关键成功能力：专业人士的观点

摘要 能力可能是学术酒店研究中最受欢迎的研究主题之一。尽管许多学者试图确定酒店业所需的能力，但仍有必要进一步研究和更好地了解管理级职位所需的能力。调查中包含 30 项能力陈述，分为五个能力领域。数据是通过塞浦路斯酒店机构的酒店专业人士的代表性样本收集的。本研究的结果表明，该行业非常倾向于雇用具有“软”人员管理技能和强大的实用专业技能的人员。