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Reconceptualizing the measurement of multidimensional salesperson job satisfaction
Journal of Personal Selling & Sales Management Pub Date : 2019-05-10 , DOI: 10.1080/08853134.2019.1601018
Brian N. Rutherford 1 , James S. Boles 2 , Scott C. Ambrose 3
Affiliation  

Abstract Job satisfaction is a key construct in many models examining salesperson attitudes, intentions, and behaviors. Job satisfaction has often been conceptualized and measured as a multidimensional construct – often via the INDSALES scale. Yet many researchers have not utilized this scale due to its length. Further, extant versions of reduced INDSALES scales are lengthy and have been questioned about whether they accurately represent the dimensions measured. The current research revisits the INDSALES scale and provides a reduced version based on more-advanced techniques than used previously. The proposed reduced scale is of benefit to subsequent research using a multidimensional measure of job satisfaction.

中文翻译:

重新定义多维销售人员工作满意度的测量

摘要 工作满意度是许多检验销售人员态度、意图和行为的模型中的一个关键结构。工作满意度通常被概念化和衡量为一个多维结构——通常通过 INDSALES 量表。然而,由于它的长度,许多研究人员没有使用这个量表。此外,现有版本的缩减版 INDSALES 量表冗长,并被质疑它们是否准确地代表了测量的尺寸。当前的研究重新审视了 INDSALES 量表,并基于比以前使用的更先进的技术提供了一个简化版本。提议的缩减量表有利于后续使用工作满意度的多维衡量标准的研究。
更新日期:2019-05-10
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