Museums and heritage sites have provided merchandise for visitors to purchase since their earliest incarnations as public attractions in the 18 th century. Despite this longevity scant academic research has been directed towards such activities. However, retailing – formalised in the emergence of the museum shop – offers insights into a range of issues, from cultural representation and education, to eco- nomic sustainability. This paper outlines the historical development of retailing at museums and heritage sites in the UK, before offering a summary of current issues, illustrated by a case study of contemporary retailing at Whitby Abbey. The paper demonstrates how commercial spaces have made, and continue to make, important contributions to visitors’ cultural experiences and aims to frame this topic as a legitimate field of academic enquiry.

中文翻译：

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“所有博物馆都将成为百货商店”：博物馆和文化遗产零售的发展及其意义

自18世纪最早成为公众景点以来，博物馆和历史遗迹便为游客提供了购买商品的机会。尽管寿命长，但是针对这种活动的学术研究却很少。但是，随着博物馆商店的出现而正式化的零售业提供了从文化代表性和教育到经济可持续性等一系列问题的见解。在概述当前问题之前，本文概述了英国博物馆和遗址的零售业的历史发展，并以Whitby Abbey的当代零售业案例研究为例进行了说明。本文展示了商业空间如何为游客的文化体验做出并继续做出重要贡献，并旨在将这一主题构筑为学术研究的合法领域。