Abstract Issues of accessibility, diversity, and inclusion are becoming increasingly important for MICE managers around the globe and need to be considered in terms of both event attendees and employees/meetings professionals. The UK MICE sector is facing an unprecedented period of disruption in relation to the recent COVID-19 pandemic and the uncertainty of Brexit, the impacts of which may have far-reaching consequences in terms of equality and diversity. Drawing on in-depth interviews with 13 stakeholders - meeting planners, venue managers, entrepreneurs and member organization leaders - this paper considers how issues of accessibility, diversity, and inclusion are playing out in the changing landscape of the UK meetings industry. Findings suggest that although the MICE sector is paying increasing attention to the importance of accessibility, there is evidence of persistent inequality and marginalization on the grounds of gender, age, ‘race’ and (dis)ability. We question if a focus on diversity remains a priority in economically, politically, and socially unsettled times, and what this may mean for an inclusive future for the UK meetings industry.

中文翻译：

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无障碍，多样化和融入英国会议行业

摘要对全球MICE管理者而言，可访问性，多样性和包容性问题变得越来越重要，需要从活动参加者和员工/会议专业人员的角度来加以考虑。与最近的COVID-19大流行和英国脱欧的不确定性相比，英国会展行业正面临前所未有的中断时期，其影响可能在平等和多样性方面产生深远的影响。本文通过对13位利益相关者（会议计划者，场地经理，企业家和成员组织负责人）的深入访谈，来研究可访问性，多样性和包容性问题如何在英国会议行业不断变化的格局中发挥作用。研究结果表明，尽管会奖旅游业越来越重视无障碍获取的重要性，有证据表明，基于性别，年龄，“种族”和（残疾）能力的不平等和边缘化持续存在。我们质疑在经济，政治和社会动荡时期是否仍然将重点放在多样性上，这对于英国会议行业的包容性未来可能意味着什么？