ABSTRACT Most Massive Open Online Courses (MOOC) research studies have focused on students’ demographics, surveys, and retention data, while little attention has been paid to the authentic voices of the learners: the expressions of experiences, perceptions, and emotions in the MOOC students’ own words. In this paper, we conducted and analyzed in-depth interviews with learners from two MOOCs on the same subject. Findings confirm that learners enrolled in MOOCs for career and/or personal purposes. Learners’ expressions of feeling a human connection to the instructor in videos had important implications for video editing decisions. Many of the reasons given for dropping out of active participation in MOOCs were related to the learners’ lack of time because of other commitments. We expect the results from this study to provide a new understanding of MOOC learners and their perceptions of the courses; key insights should guide video editing considerations and encourage the use of instructor communication pathways such as regular emails to students in future MOOC offerings.

中文翻译：

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学习者对两种化学 MOOC 的认知和体验：对教学和设计的启示

摘要 大多数大规模开放在线课程 (MOOC) 研究都集中在学生的人口统计、调查和保留数据上，而很少关注学习者的真实声音：MOOC 中经验、感知和情感的表达学生自己的话。在本文中，我们针对同一主题对来自两个 MOOC 的学习者进行了深入访谈并进行了分析。调查结果证实，学习者参加 MOOC 是出于职业和/或个人目的。学习者在视频中感受到与教师的人际关系的表达对视频编辑决策具有重要意义。放弃积极参与 MOOC 的许多原因与学习者因其他承诺而缺乏时间有关。我们希望这项研究的结果能够让人们对 MOOC 学习者及其对课程的看法有新的认识；关键见解应指导视频编辑考虑，并鼓励在未来的 MOOC 课程中使用教师沟通途径，例如定期向学生发送电子邮件。