Burnout results from chronic work-related stress. People who are burned out are emotionally drained and feel negative and detached from work, which leads to decreased performance, inhibited creativity and innovation, workplace accidents, absenteeism, and physical and mental illnesses. Burnout is widespread, pernicious, and costly to human life, firm profits, and society—especially during a global crisis like the COVID-19 pandemic but also during a broader set of pan-global crises yet to come. Fostering healthier workplaces is a necessity at any time, but particularly during a crisis that has intensified job demands and drained job resources. Based on a review of the evidence, we provide five recommendations and implementation guidelines that can help organizations prevent and combat burnout: (1) provide stress management interventions, (2) allow employees to be active crafters of their work, (3) cultivate and encourage social support, (4) engage employees in decision-making, and (5) implement high-quality performance management. Overall, our evidence-based recommendations, together with the implementation guidelines we provide, will help business leaders promote and create sustainable wellness at work during crises and beyond.

倦怠是由长期与工作相关的压力引起的。精疲力竭的人情绪枯竭，感到消极和脱离工作，这会导致绩效下降、创造力和创新受到抑制、工作场所事故、旷工以及身心疾病。倦怠对人类生命、企业利润和社会来说是普遍的、有害的和代价高昂的——尤其是在像 COVID-19 大流行这样的全球危机期间，以及在一系列更广泛的泛全球危机尚未到来的情况下。培养更健康的工作场所在任何时候都是必要的，尤其是在工作需求加剧和工作资源枯竭的危机期间。基于对证据的审查，我们提供了五项建议和实施指南，可以帮助组织预防和对抗倦怠：（1）提供压力管理干预措施，(2) 让员工成为其工作的积极工匠，(3) 培养和鼓励社会支持，(4) 让员工参与决策，以及 (5) 实施高质量的绩效管理。总体而言，我们基于证据的建议以及我们提供的实施指南将帮助企业领导者在危机期间及以后的工作中促进和创造可持续的健康。