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EXPRESS: Hacking work: Critically examining the implications of the new discourse and practices of hacking for work intensification and organisational control
Human Relations ( IF 5.658 ) Pub Date : 2021-02-04 , DOI: 10.1177/0018726721996763
Peter Bloom 1 , Martyna Śliwa 1
Affiliation  

This paper discusses the importance of ‘hacking work’ in organisations, specifically in relation to control over workers in organisations operating within the neoliberal ideological project. Noting the shift in the discourse of hacking beyond references to computer-mediated, anti-establishment oriented activities, we draw on the current meaning of the term ‘hacking’ that encompasses any ‘shortcuts’ that can be applied to more efficiently complete tasks. We argue that in workplace contexts, the emergence of ‘work hacking’ practices can be observed, whereby employees invest time, effort and tacit knowledge into inventing and implementing various ‘tricks’ in order to fulfil organisational demands whilst maintaining their own wellbeing. We discuss how ‘hacking work’ practices, even if seemingly subversive, present a new form of work intensification and control within the labour process. They can be seen as an exercise in ‘working to work’ through self-disciplining, aimed at ensuring that the employee completes the allocated tasks regardless of the insufficiency of time and other resources. Their emergence also points to the devaluing of work itself, manifested in a view of work as no more than a set of tasks that need to be ‘hacked’.



中文翻译:

表达:黑客工作:批判性地研究新的话语和黑客实践对工作集约化和组织控制的影响

本文讨论了“黑客工作”在组织中的重要性,特别是与控制在新自由主义意识形态项目中运营的组织中的工人有关。注意到骇客讨论的话题已不再涉及计算机介导的,面向反企业的活动,我们借鉴了“骇客”一词的当前含义,涵盖了可用于更有效地完成任务的任何“捷径”。我们认为,在工作场所中,可以观察到“工作骇客”实践的出现,即员工将时间,精力和默会知识投入到发明和实施各种“诀窍”中,以满足组织的要求,同时保持自己的健康。我们讨论了“骇客工作”的做法,即使看似具有颠覆性,在劳动过程中提出了一种新的工作强化和控制形式。可以将它们视为通过自律进行“工作以工作”的一种练习,目的是确保员工在没有时间和其他资源的情况下都能完成分配的任务。他们的出现也表明工作本身就贬值了,从工作的观点来看,这只不过是一组需要“砍死”的任务。

更新日期:2021-02-04
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