Background: In South Africa (SA), procurement is seen as a strategic tool for socio-economic development, and is guided by the Supply Chain Management Policy Framework developed in 2003. The commuter bus sector is complex and its operations are not in line with the recommended regulations. Procurement in the sector is marred by many challenges, such as the fact that no new contracts have been concluded since 2001. Objectives: This article investigates the perceptions of key stakeholders on the application of the procurement practices within the commuter bus industry in Gauteng to improve the industry’s performance. Method: This article is descriptive and exploratory in nature and employed a mixed-method research approach. The data were collected from a sample of 18 respondents who are key stakeholders directly involved in the procurement of subsidised commuter bus services in Gauteng by means of a face-to-face interview using a semi-structured questionnaire. Results: The findings of the article revealed that there are three procurement practices employed within the commuter bus industry, namely, interim, negotiated and tender contracts and all these are long overdue. Conclusion: The findings of the article recommend that the key stakeholders need to select the most suitable procurement practice(s) to be employed within the industry and it highlights the challenges stemming from the lack of proper implementation of the guiding policies.

中文翻译：

---

利益相关者对应用采购实践以改善通勤公交行业的看法，豪登省

背景：在南非（SA），采购被视为促进社会经济发展的战略工具，并以2003年制定的《供应链管理政策框架》为指导。通勤公交车行业很复杂，其运营与之不符。建议的规定。该部门的采购受到许多挑战的损害，例如，自2001年以来没有签订新合同这一事实。目标：本文研究了主要利益相关者对豪登省通勤巴士行业应用采购实践以改善现状的看法行业表现。方法：本文本质上是描述性和探索性的，并采用了混合方法研究方法。这些数据是从18名受访者的样本中收集的，这些受访者是直接参与豪登省补贴通勤巴士服务采购的主要利益相关者，方法是使用半结构化问卷进行面对面访谈。结果：文章的调查结果表明，通勤巴士行业采用了三种采购实践，即临时合同，谈判合同和招标合同，而这些采购合同早已逾期。结论：本文的结论建议主要利益相关者需要选择最适合行业使用的采购实践，并且它突出指出了由于缺乏正确实施指导政策而带来的挑战。文章的调查结果表明，通勤巴士行业采用了三种采购实践，即临时，谈判和招标合同，而所有这些采购实践早就应该逾期了。结论：本文的结论建议主要利益相关者需要选择最适合行业使用的采购实践，并且它突出指出了由于缺乏正确实施指导政策而带来的挑战。文章的调查结果表明，通勤巴士行业采用了三种采购实践，即临时，谈判和招标合同，而所有这些采购实践早就应该逾期了。结论：本文的结论建议主要利益相关者需要选择最适合行业使用的采购实践，并且它突出指出了由于缺乏正确实施指导政策而带来的挑战。