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Anthropomorphized vs objectified brands: which brand version is more loved?
European Journal of Management and Business Economics ( IF 4.2 ) Pub Date : 2019-11-14 , DOI: 10.1108/ejmbe-04-2019-0063
Elena Delgado-Ballester , Mariola Palazón , Jenny Peláez

The purpose of this paper is to deal with the role of the human metaphor (anthropomorphism) and consumers’ liking for the humanized version of the brand as antecedents of three key components of brand love: self-brand integration, positive emotional connection and feelings of anticipated separation distress.,A sample of 399 consumers provided information about a brand from a stated list of 16 brands of clothing.,Both anthropomorphism and consumers’ liking for the humanized brand have positive effects on specific components of brand love. The results confirm that brand anthropomorphism is only desirable when the humanized version of the brand is attractive for consumers.,A potential shortcoming is the qualitative technique employed to observe anthropomorphic thought. Collecting ratings of anthropomorphic and non-anthropomorphic traits could be viewed as a method more easily applied in market research surveys.,Managers have to control how consumers imagine the brand as a human entity because it affects brand love. For example, by tracking consumers’ opinions and traits of those people associated with the brand and brand user stereotypes can condition consumers’ imagination of the humanized brand.,Compared to the limited number of studies about the relationship between anthropomorphism and brand love, this study focuses on the effects of anthropomorphism as a process, and not as a personal trait, on brand love. It also relies on consumers’ imagination instead of brand personification strategies to stimulate anthropomorphism.

中文翻译:

拟人化与客观化品牌:哪个品牌版本更受欢迎?

本文旨在探讨人的隐喻(拟人化)和消费者对品牌人性化版本的喜好作为品牌热爱的三个关键组成部分的前提:自我品牌整合,积极的情感联系和情感感受。预期的分离困扰。,从399个消费者的样本中,列出了16个服装品牌的清单中提供的品牌信息。拟人化和消费者对人性化品牌的喜好都对品牌爱情的特定组成部分产生积极影响。结果证实,只有当品牌的人性化版本对消费者具有吸引力时,品牌拟人化才是理想的。潜在的缺点是用于观察拟人化思想的定性技术。收集拟人和非拟人性状的评级可以被视为一种更容易在市场研究调查中应用的方法。管理者必须控制消费者如何将品牌视为人的实体,因为它影响品牌的热爱。例如,通过追踪与品牌相关联的人们的消费者意见和特征以及品牌定型观念,可以限制消费者对人性化品牌的想象。与拟人化和品牌爱之间的关系的研究相比,这项研究的数量有限重点关注拟人化作为品牌爱的过程而非个人特征的影响。它也依赖于消费者的想象力而不是品牌拟人化策略来刺激拟人化。管理者必须控制消费者如何将品牌想象为人的实体,因为它影响品牌的热爱。例如,通过追踪与品牌相关联的人们的消费者意见和特征以及品牌定型观念,可以限制消费者对人性化品牌的想象。与拟人化和品牌爱之间的关系的研究相比,这项研究的数量有限重点关注拟人化作为品牌爱的过程而非个人特征的影响。它也依赖于消费者的想象力而不是品牌拟人化策略来刺激拟人化。管理者必须控制消费者如何将品牌想象为人的实体,因为它影响品牌的热爱。例如,通过追踪与品牌相关联的人们的消费者意见和特征以及品牌定型观念,可以限制消费者对人性化品牌的想象。与拟人化和品牌爱之间的关系的研究相比,这项研究的数量有限重点关注拟人化作为品牌爱的过程而非个人特征的影响。它也依赖于消费者的想象力而不是品牌拟人化策略来刺激拟人化。通过追踪与品牌相关的人们的消费者意见和特征以及品牌定型可以限制消费者对人性化品牌的想象。与拟人化和品牌爱之间的关系的研究相比,这项研究的数量有限。拟人化作为一个过程而不是个人特征对品牌爱情的影响。它也依赖于消费者的想象力而不是品牌拟人化策略来刺激拟人化。通过追踪与品牌相关的人们的消费者意见和特征以及品牌定型可以限制消费者对人性化品牌的想象。与拟人化和品牌爱之间的关系的研究相比,这项研究的数量有限。拟人化作为一个过程而不是个人特征对品牌爱情的影响。它也依赖于消费者的想象力而不是品牌拟人化策略来刺激拟人化。
更新日期:2019-11-14
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