Principal-agency problems due to hidden incentives might be amplified, for example, under circumstances when unjustified trust in an inspector is associated with higher perception of building quality. This paper sets out to determine whether a significant difference exists in the owner’s perception of the building quality based on the perception of the inspector and the inspection process within multi-dwelling housing. A principal-agent theoretical perspective and the question of trust is applied on data from a survey sent to 1563 housing cooperatives in Sweden and analysed using a one-sided ANOVA as well as Kruskal-Wallis and post-hoc Dunn’s test. The major finding is that differences in perception associated with the company size of the developer, the timing of the inspection as well as the complexity of the process for the owners affects reported defect. The main implication is that efforts to address shortcomings related to the gap between the developer and the owner, in the context of building quality and perceived severity of defects, need to be customised to different owner groups. A better understanding of the inspection process by the owner improves active participation, which leads to efficient quality improvement. Society benefits from improved comprehension and utilisation of the results.

中文翻译：

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多层住宅的建筑检查和对建筑质量的认识

例如，当对检查员的不合理信任与对建筑质量的更高理解相关联时，由于隐藏的激励机制引起的委托代理问题可能会加剧。本文着手根据检查员的看法和多层住宅中的检查过程，确定所有者对建筑质量的看法是否存在显着差异。委托代理理论观点和信任问题被应用于发送给瑞典1563个住房合作社的调查数据，并使用单方面方差分析，Kruskal-Wallis和事后Dunn检验进行了分析。主要发现是，与开发商的公司规模相关的看法差异，检查的时间安排以及所有者的处理复杂性都会影响所报告的缺陷。主要的含义是，在建筑质量和缺陷的严重程度的背景下，解决与开发商和业主之间的差距有关的缺陷的工作需要针对不同的业主群体进行定制。所有者对检查过程的更好理解可以提高积极参与的能力，从而可以有效地提高质量。社会受益于对结果的理解和利用。所有者对检查过程的更好理解可以提高积极参与的能力，从而可以有效地提高质量。社会受益于对结果的理解和利用。所有者对检查过程的更好理解可以提高积极参与的能力，从而可以有效地提高质量。社会受益于对结果的理解和利用。