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Evaluating the relationship between communication management practices and project outcomes: a case study of Eswatini (Swaziland) construction industry
Construction Economics and Building Pub Date : 2019-11-12 , DOI: 10.5130/ajceb.v19i2.6646
Nokulunga S.M. Khanyile , Innocent Musonda , Justus Ngala Agumba

Communication management is viewed as an imperative factor associated with performance improvement in construction projects. In Eswatini, it is established that projects experience poor project delivery associated with poor communication management practices. This study seeks to elucidate communication management practices informed by local culture and relate it to project outcome. A questionnaire survey of practitioners registered with Eswatini construction industry council was adopted for the study. Data was collected from 66 respondents. Principal axis factoring established nine practices namely; information technology, communication technology, communication skills and competence, communication management plan, teamwork, clear channels within organisation’s structure, project brief requirement management, project brief risk requirement management and context of environment as being key factors to project positive outcome. Spearman’s rho established that a relationship exists between project outcome and three practices namely; information technology, communication management plan and clear channels within organisation’s structure. The findings present key empirical evidence of the communication management practices that relate to project outcome in Eswatini. The study contributes on communication management practices in Eswatini and its relation on project outcome. Limitation of the study conclude that results and analysis cannot be generalised. However, the findings from the research provides opportunities for extensive further research recommendations to assess, refine and understand the effect of the variable’s communication management practice to project outcome.

中文翻译:

评估沟通管理实践与项目成果之间的关系:以埃斯瓦蒂尼(斯威士兰)建筑业为例

沟通管理被视为与建筑项目绩效改善相关的必要因素。在埃斯瓦蒂尼,确定项目经历的项目交付不佳与不良的沟通管理做法有关。这项研究旨在阐明当地文化为基础的交流管理实践,并将其与项目成果联系起来。本研究采用了向Eswatini建筑业理事会注册的从业人员进行的问卷调查。数据来自66位受访者。主轴分解法建立了九种实践:信息技术,沟通技术,沟通技巧和能力,沟通管理计划,团队合作,组织结构内的清晰渠道,项目简要需求管理,项目简要的风险需求管理和环境是项目取得积极成果的关键因素。斯皮尔曼的主张确立了项目成果与三种实践之间的关系。信息技术,沟通管理计划以及组织结构内的清晰渠道。调查结果提供了与Eswatini项目成果相关的沟通管理实践的关键经验证据。该研究有助于Eswatini中的沟通管理实践及其与项目成果的关系。研究的局限性在于不能对结果和分析进行概括。但是,研究结果为进一步的广泛研究建议提供了机会,以评估,
更新日期:2019-11-12
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