Adoption of relational contracting in public sector construction organisations is more difficult than in private sector organisations due to the inherent rigidity of public sector. Therefore, implementation of the relational contracting processes should be treated as an organisational change management process in public sector organisations. The purpose of this paper is to develop a relational contracting conceptual model (RCMM) by integrating success factors for positive change management in public sector organisations. A qualitative research methodology comprising two rounds of expert interviews was used. The first round of interviews was conducted to gauge the present level of relational contracting in public sector construction organisations. The second round of interviews was conducted to validate the relational contracting conceptual model by integrating success factors of change management in public sector organisations. The relational contracting model highlighted the importance of a need to develop a vision for partnering, stakeholder analysis and consensus building among them, empowerment of operational level employees and their participation in plan execution, time bound review meetings of top management on site to show commitment, resolution of disputes and fast decision making along with publication of the performance reports. The paper presents a critical insight on relational processes of public sector construction organisations in India in the context of organisational change management model which has not been the focus in majority of the previous research studies.

中文翻译：

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公共部门建设组织的关系承包概念模型：印度的背景

由于公共部门固有的刚性，在公共部门建筑组织中采用关系承包比在私营部门组织中困难。因此，在公共部门组织中，应将关系承包过程的实施视为组织变更管理过程。本文的目的是通过整合成功因素来开发公共部门组织中积极变革管理的关系契约概念模型（RCMM）。使用了包括两轮专家访谈的定性研究方法。进行了第一轮访谈，以评估公共部门建筑组织中关系合同的当前水平。通过整合公共部门组织中变更管理的成功因素，进行了第二轮访谈以验证关系契约概念模型。关系合同模式强调了以下方面的重要性：建立合作伙伴关系，利益相关者分析和共识建立，运营级别员工的授权及其参与计划执行，现场最高管理人员的定期审核会议以显示承诺，解决纠纷和快速决策，并发布绩效报告。本文在组织变革管理模型的背景下，对印度公共部门建设组织的关系过程提出了重要的见解，而这并不是以往大多数研究的重点。