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INVESTIGATING STUDENT SATISFACTION IN ONLINE LEARNING: THE ROLE OF STUDENT INTERACTION AND ENGAGEMENT IN DISTANCE LEARNING UNIVERSITY
Turkish Online Journal of Distance Education ( IF 1.9 ) Pub Date : 2020-07-17 , DOI: 10.17718/tojde.770928
Moh. MUZAMMIL 1 , Adrian SUTAWIJAYA 1 , Meirani HARSASI 2
Affiliation  

This study aimed to analyze student satisfaction and engagement effect in online learning which are influenced by student interaction. We use the concept of interaction which is divided into three types of interactions, namely student interactions with other students, student interactions with tutors/teachers, and student interactions with content. We conducted this research in an open and distance learning university in Indonesia. To answer the research goals, we applied a quantitative research approach utilizing structural equation modelling to verify our proposed hypotheses. To gain the data, we exploit an online survey through a questionnaire and the data were being collected randomly. The population of this study was all students in Faculty of Economics who registered in online learning at the first semester of 2018 that reach as many as 124,041 students. We attached the questionnaires in all online classes and 4,305 of them were completed and could be used for statistical analysis. We proposed four hypotheses and based on the result of structural modelling, we verified that all the hypotheses were supported. The statistical analysis has found that interaction among students, interaction between students and teacher, and interaction between students and content have positive impact on student engagement. The results also showed that student engagement has positive impact on student satisfaction. We discuss the practical implication and suggestion for future research in the results and discussion section.

中文翻译:

在在线学习中调查学生满意度:远程学习大学中学生互动和参与的作用

本研究旨在分析受学生互动影响的在线学习中的学生满意度和参与效果。我们使用交互的概念,该概念分为三种类型的交互,即学生与其他学生的交互,学生与导师/老师的交互以及学生与内容的交互。我们在印度尼西亚的一所开放式远程学习大学中进行了这项研究。为了回答研究目标,我们采用了利用结构方程模型的定量研究方法来验证我们提出的假设。为了获得数据,我们通过问卷调查进行了在线调查,并随机收集了数据。这项研究的人群是经济学院所有在2018年第一学期注册在线学习的学生,人数达到124,041名学生。我们在所有在线课程中附上了问卷,其中4,305份已完成,可用于统计分析。我们提出了四个假设,并基于结构建模的结果,我们验证了所有假设都得到了支持。统计分析发现,学生之间的互动,学生与老师之间的互动以及学生与内容之间的互动对学生的参与有积极影响。结果还表明,学生参与度对学生满意度有积极影响。我们将在结果和讨论部分中讨论对未来研究的实际含义和建议。我们提出了四个假设,并基于结构建模的结果,我们验证了所有假设都得到了支持。统计分析发现,学生之间的互动,学生与老师之间的互动以及学生与内容之间的互动对学生的参与有积极影响。结果还表明,学生参与度对学生满意度有积极影响。我们将在结果和讨论部分中讨论对未来研究的实际含义和建议。我们提出了四个假设,并根据结构建模的结果验证了所有假设均得到支持。统计分析发现,学生之间的互动,学生与老师之间的互动以及学生与内容之间的互动对学生的参与有积极影响。结果还表明,学生参与度对学生满意度有积极影响。我们在结果和讨论部分讨论了对未来研究的实际意义和建议。结果还表明,学生参与度对学生满意度有积极影响。我们将在结果和讨论部分中讨论对未来研究的实际含义和建议。结果还表明,学生参与度对学生满意度有积极影响。我们将在结果和讨论部分中讨论对未来研究的实际含义和建议。
更新日期:2020-07-17
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