Orientation: Leadership and its development continue to be an urgent and critical priority for firms. As a field of practice and research, one observes that leadership development continues to be characterised by the failure to achieve its outcomes in spite of the scale of firms’ investment in it and the availability of a rich repertoire of developmental methods. Therefore, there is a need to understand how leadership development is configured and managed within firms as a bounded function, as programmes and as learning and development processes. Research purpose: The study explored how leadership development is articulated, configured and managed within the retail banking sector in South Africa; in particular, the retail banks and the Banking Sector Education and Training Authority (BANKSETA). Motivation for the study: There is a dearth of research on how the purpose of leadership development is defined by and within firms and, relatedly, how the management of leadership development has evolved within these organisations. Research approach/design and method: The research comprised a multi-site, qualitative case study that utilised semi-structured interviews at five retail banks, the BANKSETA and the local business school that hosted the BANKSETA International Executive Development Programme (IEDP). Thematic analysis was used for the within and cross-case analysis of the data. Main findings: The study illustrated how the institutional dynamics, contingencies and compromises inform the evolving management of leadership development within organisations. It traced the evolving purposes and the internal and external differentiation of the Leadership Development Centres (LDCs) of the retail banks and the BANKSETA IEDP. These illustrate how leadership development as a function, centre, programme and process is shaped over time. This includes the sampled stakeholders’ developing capabilities, their internal and external partnerships, their different positions, and the contestations and integration challenges they contend with. Practical/managerial implications: The study provides insights on the evolving management of leadership development, in particular the capabilities, roles, partnerships and identity work that needs to be grappled with. Contribution/value-add: The research can help practitioners diagnose and manage their firm’s evolving capabilities and detail a road map for managing and innovating leadership development.

中文翻译：

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零售银行业领导力发展管理演变的案例研究

方向：领导力及其发展仍然是公司的当务之急。作为一种实践和研究领域，人们注意到，尽管企业投资规模巨大，并且拥有丰富的开发方法，但领导力发展的特征仍然是未能实现其成果。因此，有必要了解如何在公司内部配置和管理领导力开发，作为有限功能，程序以及学习和发展过程。研究目的：该研究探讨了如何在南非的零售银行部门内阐明，配置和管理领导力发展；特别是零售银行和银行业教育培训局（BANKSETA）。研究动机：缺乏关于如何在公司内部和内部定义领导力发展的目的，以及与此相关的，在这些组织内部如何发展领导力发展的管理的研究。研究方法/设计和方法：该研究包括一个多地点，定性的案例研究，该研究利用了对五家零售银行，BANKSETA和主办BANKSETA国际高管发展计划（IEDP）的当地商学院的半结构化访谈。主题分析用于数据的内部和跨案例分析。主要发现：该研究说明了机构动态，突发事件和折衷方案如何指导组织内部不断发展的领导力管理。它追踪了零售银行和BANKSETA IEDP的领导力发展中心（LDC）的发展目的以及内部和外部的差异。这些说明了随着时间的流逝，领导力发展是作为职能，中心，计划和过程而形成的。这包括抽样的利益相关者的发展能力，他们的内部和外部伙伴关系，他们的不同职位以及他们所面对的竞争和整合挑战。实际/管理方面的影响：该研究对领导力发展的不断发展的管理提供了见解，特别是需要应对的能力，角色，伙伴关系和身份工作。贡献/增值：