The need for digital literacy is apparent in today’s workplace, driven by strong pressures for constant technological innovation. Previous studies have shown that although older workers make up (and will make up) a great proportion of the workforce, there persists an age-based digital divide in the workplace; and the outcome of such divide is quite negative: at the individual level, older workers feel they’re being marginalized and as such, become dissatisfied and disengage from their workplace; at the organizational level, a pool of skills and expertise is lost as a result of the older worker’s disengagement, putting at risk effective knowledge transfer and mentoring process. Hence, the importance of a deeper understanding of the contextual factors that may feed the ‘ grey digital divide ’ in the workplace. The goal of this paper is to address such factors moving beyond the ageist claim that a worker’s chronological age is the driving force behind the ‘ grey digital divide ’ .

中文翻译：

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从心理学到数字互动：探索年龄歧视与“灰色数字鸿沟”之间的联系

在不断的技术创新的巨大压力的驱使下，当今的工作场所显然需要数字素养。先前的研究表明，尽管年长的工人构成（并将组成）劳动力的很大一部分，但工作场所仍存在基于年龄的数字鸿沟；这种分歧的结果是相当消极的：在个人层面上，年长的工人感到自己被边缘化，因此变得不满意并脱离工作场所。在组织层面上，由于年长工人的离职而失去了一系列技能和专业知识，从而使有效的知识转移和指导过程处于风险之中。因此，更深入地了解可能导致工作场所“灰色数字鸿沟”的情境因素的重要性。