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Operational competencies and relational resources: a multiple case study
RAUSP Management Journal ( IF 1.3 ) Pub Date : 2019-07-08 , DOI: 10.1108/rausp-12-2018-0146
Fernando Nascimento Zatta , Elmo Tambosi Filho , Fernando Celso de Campos , Rodrigo Randow Freitas

The purpose of this study was to use relational vision as a theoretical support for an investigation of how operational competencies are developed from the interaction of shared relational resources in the supply chain and to verify how these competencies allow the resources to be able to function, unity, integration and direction.,This multihull study was based on semi-structured interviews with 13 representatives of four dyads from companies in the steel, automotive and industrial applications, pulp processing and manufacturing and application of flexible tubes.,The results indicate that information, knowledge and learning are significant constructs to influence the development of operational skills in the supply chain because they represent the ability of the company to promote skills to efficiently use resources and create a barrier to imitation.,There are limitations in the use of four companies from different industrial segments because it is possible to generalize the results. However, given the cross-sectional nature of the research, new studies may adopt a longitudinal approach to verify the evolution in the area of operations. Future studies may also expand the unit of analysis to understand the role of the relationship between the focus business and its strategic suppliers from the viewpoint of the suppliers. Thus, new research can be expanded to dyads, triads and business networks by investigating the various stages in the supply chain.,This study contributes to the literature and adds the dimension of relational operational skills, which is hitherto little explored in previous studies.,This study contributes to the literature in the area of operations management, in collaborative relationships between buyers and sellers, focusing on the relational view of competitiveness.,The growing importance of organizations and the role of collaboration, based on mutual benefits and grouping of skills, tend to increase the competitive benefits of companies operating in this context. The management of this type of arrangement becomes a challenge for researchers, reinforcing the originality of this study.

中文翻译:

运营能力和相关资源:多案例研究

知识和学习是影响供应链运营技能发展的重要结构,因为它们代表了公司提升技能以有效利用资源并创造模仿障碍的能力。,来自四家公司的使用存在局限性不同的工业部门,因为可以概括结果。然而,鉴于研究的横截面性质,新的研究可能会采用纵向方法来验证操作领域的演变。未来的研究还可以扩展分析单元,从供应商的角度理解重点企业与其战略供应商之间关系的作用。因此,新的研究可以扩展到二元组,通过调查供应链中的各个阶段,黑社会和商业网络。,本研究对文献有所贡献,并增加了迄今为止研究很少探索的关系操作技能的维度。,本研究对文献做出了贡献运营管理,在买方和卖方之间的协作关系中,侧重于竞争力的关系观点。基于互惠互利和技能分组的组织日益重要和协作的作用往往会增加公司的竞争优势这个上下文。这种安排的管理成为研究人员的挑战,加强了这项研究的独创性。这是迄今为止在以前的研究中鲜有探讨的。,本研究有助于运营管理领域的文献,买方和卖方之间的协作关系,侧重于竞争力的关系观点。组织的日益重要和协作的作用,基于互惠互利和技能分组,往往会增加在这种情况下运营的公司的竞争优势。这种安排的管理成为研究人员的挑战,加强了这项研究的独创性。这是迄今为止在以前的研究中鲜有探讨的。,本研究有助于运营管理领域的文献,买方和卖方之间的协作关系,侧重于竞争力的关系观点。组织的日益重要和协作的作用,基于互惠互利和技能分组,往往会增加在这种情况下运营的公司的竞争优势。这种安排的管理成为研究人员的挑战,加强了这项研究的独创性。基于互惠互利和技能分组的组织和协作的重要性日益增加,往往会增加在这种情况下运营的公司的竞争优势。这种安排的管理成为研究人员的挑战,加强了这项研究的独创性。基于互惠互利和技能分组的组织和协作的重要性日益增加,往往会增加在这种情况下运营的公司的竞争优势。这种安排的管理成为研究人员的挑战,加强了这项研究的独创性。
更新日期:2019-07-08
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