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The Role of Trust in Mexican Companies in Relation to the Human Factor
Organizations and Markets in Emerging Economies ( IF 0.9 ) Pub Date : 2019-12-31 , DOI: 10.15388/omee.2019.10.13
María Teresa De la Garza Carranza , Jorge Armando López-Lemus , Eugenio Guzmán Soria , Delfino Vargas Chanes

The purpose of this study is to analyze the role of trust in Mexican companies in relation to organizational factors, the leadership and career satisfaction of employees. To achieve this objective, a quantitative method of structural model equations was used. The sample consisted of 181 individuals working in service businesses, manufacturing and public service mainly. The study was done in the central part of Mexico. The study results show a positive correlation of trust of employees towards their managers related with benevolence and integrity. With regard to the relation with organizational factors, a strong relationship was found between trust and leadership but not with the policies related to management of employees. Finally, a weak relationship between leadership and career satisfaction of employees was confirmed. Through the model analyzed, it can be stated that the culture plays an important role for the development of trust in organizations. Also, recommendations for policy makers, such as ways of increasing feedback through employees, are presented.

中文翻译:

与人为因素相关的墨西哥公司中信任的作用

这项研究的目的是分析与组织因素,员工的领导能力和职业满意度有关的墨西哥公司中信任的作用。为了达到这个目的,使用了结构模型方程的定量方法。样本包括181名主要从事服务业,制造业和公共服务业的人员。这项研究是在墨西哥中部进行的。研究结果表明,员工对管理者的信任与正直和正相关。关于与组织因素的关系,信任与领导力之间存在牢固的关系,而与员工管理相关的政策则没有。最后,证实了领导能力与员工的职业满意度之间的弱关系。通过分析模型,可以说,文化对于组织信任的发展起着重要作用。此外,还为决策者提供了建议,例如通过员工增加反馈的方法。
更新日期:2019-12-31
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