Abstract Background and Purpose: This article refers to the relation between information technology (IT) reliability and types of innovations. The main objective of the article is to identify the role of reliability of IT (mainly information reliability) in shaping organization ability to develop different types of innovations, according to Oslo Manual. Design/Methodology/Approach: Theoretical concept of IT reliability is proposed as a one of innovation determinants. Authors proposed four hypotheses and developed a questionnaire to measure the relation between four types of innovation (product, process, organizational and marketing) and IT reliability. The hypotheses were verified using data collected in 2017 from 400 SMEs operating in Poland. Results: Information reliability as the whole notion is statistically significantly correlated with all four types of innovation in organization. Searchability, accuracy and relevance of information have significant relation with product, process, organizational and marketing innovation. Conclusion: The performed empirical research should be treated as the first step of the analysis of innovation determinants, however allowing to draw a set of conclusions useful for the development of next steps of the study.

中文翻译：

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塑造中小企业组织创新中的信息技术可靠性

摘要背景和目的：本文涉及信息技术（IT）可靠性与创新类型之间的关系。根据Oslo手册，本文的主要目的是确定IT可靠性（主要是信息可靠性）在塑造组织开发不同类型创新的能力中的作用。设计/方法/方法：提出了IT可靠性的理论概念作为创新决定因素之一。作者提出了四个假设，并开发了一个调查表来衡量四种创新类型（产品，过程，组织和营销）与IT可靠性之间的关系。使用2017年从波兰经营的400家中小型企业收集的数据验证了这些假设。结果：从整体上讲，信息可靠性与组织中的所有四种创新在统计上都显着相关。信息的可搜索性，准确性和相关性与产品，过程，组织和营销创新密切相关。结论：进行的实证研究应被视为创新决定因素分析的第一步，但是可以得出一系列有益于下一步研究发展的结论。