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Measuring efficiency levels in Qatari organizations and causes of inefficiencies
International Journal of Engineering Business Management ( IF 4.9 ) Pub Date : 2020-11-04 , DOI: 10.1177/1847979020970820
Abdulla Al-Shaiba 1 , Sami G Al-Ghamdi 1 , Muammer Koç 1
Affiliation  

Organizational efficiency is considered as one of the important factors affecting the sustainability and viability of an organization and of the larger society that such organizations are part of. Scholars in the interdisciplinary studies of engineering, business, and economics have concluded that the socioeconomic parameters of society are deeply linked with organizational efficiency. Organizational efficiency is generally defined as a measure of the relation between the input resources and output generated within a system. Organizational efficiency in public and private sector enterprises plays a crucial role in ensuring value creation and sustaining the economic and social development of countries. The importance of a sustainable economy and social well-being requires many countries around the world to design and implement tailored pathways to achieve their target of sustainable development, which requires assessing and continuously improving the efficiency of their organizations. Measuring efficiency and implementing periodic course corrections are imperative for maintaining high levels of organizational efficiency. The literature on organizational efficiency measurement is limited and qualitatively inferior, especially when it comes to sustainability considerations and for organizations operating in the Arabian Gulf. The research approach developed in this study to measure efficiency in Qatari organizations is crucial in understanding and improving the transformation journey of Qatari, and similar organizations. This paper focuses on the research approach adopted to measure organizational efficiency based on international best practices and conducts a comparative analysis on the local organizations from a sustainability perspective considering all dimensions of economics, environment and social impacts. The methodology involved in measuring and benchmarking organizational sustainability identifies the “as is” state of organizational sustainability and efficiency in the organization. Identifying the causes of the efficiency gap and improving organizational efficiency from the local perspective are the objectives. The survey result ranked the main areas for improvement within local organizations as 23% Overall organization culture and behavior, 21% Human Resources, 19% Leadership and Governance, 18% Operation, 11% Finances and 8% Quality Assurance.



中文翻译:

衡量卡塔尔组织的效率水平和效率低下的原因

组织效率被认为是影响一个组织以及这些组织所参与的整个社会的可持续性和生存能力的重要因素之一。工程,商业和经济学交叉学科研究的学者得出结论,社会的社会经济参数与组织效率有着密切的联系。组织效率通常被定义为系统内输入资源与输出之间关系的度量。公共和私营部门企业的组织效率在确保创造价值和维持国家的经济和社会发展方面发挥着至关重要的作用。可持续经济和社会福祉的重要性要求世界各地许多国家设计和实施量身定制的途径,以实现其可持续发展的目标,这需要评估并不断提高其组织的效率。为了保持较高的组织效率,必须衡量效率并实施定期的课程更正。关于组织效率衡量的文献有限,并且在质量上次等,尤其是在可持续性方面以及在阿拉伯海湾经营的组织而言。本研究中开发的用于测量卡塔尔组织效率的研究方法对于理解和改善卡塔尔以及类似组织的转型过程至关重要。本文重点研究了基于国际最佳实践来衡量组织效率的研究方法,并从可持续性的角度对地方组织进行了比较分析,其中考虑了经济,环境和社会影响的所有方面。衡量和评估组织可持续性的方法论确定了组织可持续性和组织效率的“现状”状态。目标是从本地角度确定效率差距的原因并提高组织效率。调查结果将本地组织的主要改进领域排名为23%,总体组织文化和行为,21%的人力资源,19%的领导和治理,18%的运营,11%的财务和8%的质量保证。

更新日期:2020-11-04
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