This study aims to identify the main predictors of cultural competence (CC). In the study, the cultural competence of the public administration students was analyzed. A total of 599 public administration students from twenty public and two foundation universities in eighteen different provinces of Turkey responded to a survey. The questionnaire survey was derived from a literature review; validated by exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). The study proposes a CC evaluation model with five principal attributes: political awareness, civic action, belief in collective action, social justice attitudes, and ethical leadership. Accordingly, the model included 29 items that address all aspects of cultural competence. The model can be used to evaluate the CC level of public administration students. Besides, this model can also be applied in public organizations to evaluate their responsiveness to the public. Because public institutions today are supposed to be responsive to the cultural needs of citizens.

本研究旨在确定文化能力 (CC) 的主要预测因素。本研究对公共管理专业学生的文化能力进行了分析。来自土耳其 18 个不同省份的 20 所公立大学和两所基础大学的 599 名公共管理专业学生对一项调查做出了回应。问卷调查来源于文献综述；通过探索性因素分析（EFA）和验证性因素分析（CFA）验证。该研究提出了一个具有五个主要属性的 CC 评估模型：政治意识、公民行动、集体行动信念、社会正义态度和道德领导。因此，该模型包括 29 个项目，涉及文化能力的所有方面。该模型可用于评估公共管理专业学生的CC水平。除了，这个模型也可以应用于公共组织，以评估它们对公众的反应。因为今天的公共机构应该对公民的文化需求做出反应。