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Followers’ Perceptions of Positive Communication Practices in Leadership: What Matters and Surprisingly What Does Not
International Journal of Business Communication ( IF 3.1 ) Pub Date : 2021-02-01 , DOI: 10.1177/2329488420987277
Maryam Biganeh 1 , Stacy L. Young 1
Affiliation  

Using the model of positive communication as a guiding framework, this study explored which specific prosocial behaviors best explained a relationship- or task-oriented leadership style. Examining data gathered from 359 participants working in various industries, regression analyses revealed that listening behaviors and inspirational actions were meaningful for both relationship- and task-oriented leaders; however, complimenting emerged as particularly salient for relationship-oriented leadership styles whereas asking was significant for task-oriented leadership styles. Interestingly, followers’ age, race-ethnicity, and gender did not impact their perceptions of leader’s positive communication practices. The implications of these findings for leadership training, particularly in an increasingly diverse workforce, are discussed.



中文翻译:

追随者对领导中积极沟通实践的看法:重要和令人惊讶的是什么不重要

本研究使用积极沟通模型作为指导框架,探讨了哪些特定的亲社会行为最能说明关系型或任务型领导风格。从从各行各业的359名参与者那里收集的数据进行检查后,回归分析显示,倾听行为和鼓舞性行为对于关系型和任务型领导者均有意义。然而,对于以关系为导向的领导风格而言,恭维显得尤为突出,而对于以任务为导向的领导风格而言,要求却很重要。有趣的是,追随者的年龄,种族,性别并没有影响他们对领导者积极沟通实践的看法。讨论了这些发现对领导力培训的意义,尤其是在日益多样化的员工队伍中。

更新日期:2021-02-01
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