Abstract

In order to lead successful projects, coordinating the different business units of a company is compulsory. This paper proposes a framework to make companies’ practices evolve toward a better alignment of the business units based on their processes, and illustrates it with project management and systems engineering processes. Indeed, all the different organization units intend to serve the common global objective to satisfy the customer needs, and need to closely collaborate during projects. However, work organization in companies often leads to barriers between these stakeholders, with the result of an incoherent decision-making that may compromise project execution. Therefore, the issue of processes alignment from different domains lies at the very heart of ongoing research topics and ranks first among economic and industrial concerns. This paper uses a qualitative approach to show how different business units’ processes can be integrated and illustrate this framework by aligning the systems engineering and project management processes within a certain engineering project context. By using the proposed framework, different teams (or even different companies, in a context of distributed enterprise) can align their practices, while also making them evolve toward a better compliance with standards.

摘要

为了领导成功的项目，必须协调公司的各个业务部门。本文提出了一个框架，使公司的实践发展为更好地根据业务流程调整业务部门，并通过项目管理和系统工程流程进行说明。实际上，所有不同的组织单位都打算服务于全球共同目标，以满足客户的需求，并且需要在项目进行期间密切协作。但是，公司中的工作组织通常会导致这些利益相关者之间的障碍，其结果是决策不一致，可能会损害项目执行。因此，来自不同领域的过程调整问题是正在进行的研究主题的核心，并且在经济和工业问题中排名第一。本文采用定性方法来说明如何整合不同业务部门的流程，并通过在特定的工程项目环境中调整系统工程和项目管理流程来说明此框架。通过使用建议的框架，不同的团队（甚至在分布式企业的情况下甚至是不同的公司）可以协调他们的实践，同时也使他们朝着更好地遵守标准的方向发展。