Abstract The present study examined the importance and performance of streetscapes at a tourism destination in Makassar, Indonesia, from the residents’ perspectives using the importance–performance analysis method. Thus, six attributes of the streetscapes in four segments of the old city district were identified and presented to 400 participants. The participants were then asked to rate the perception and preference of each attribute. Results of the attribute values were illustrated in a Cartesian diagram. Findings indicate notable discrepancies between the perceptions and preferences of the respondents. Thus, these attributes were inconsistent with their expectations. Moreover, the results showed that each segment should have different priorities for specific attributes to improve the performance of the streetscapes. Overall, such data can be used by stakeholders, such as tourism developers and government policymakers, to make appropriate and informed decisions that will improve the attractiveness of this tourism destination and increase the number of visitors.

中文翻译：

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印度尼西亚旅游胜地街道景观的重要性和表现：居民的观点

摘要本研究采用重要性—绩效分析方法，从居民的角度考察了印尼望加锡旅游目的地街道景观的重要性和绩效。因此，在旧城区的四个部分中确定了街道景观的六个属性，并向400位参与者展示了这些属性。然后，要求参与者对每个属性的看法和偏好进行评分。属性值的结果在笛卡尔图中说明。调查结果表明受访者的看法和偏好之间存在显着差异。因此，这些属性与他们的期望不一致。此外，结果表明，每个路段对特定属性应具有不同的优先级，以提高街景的性能。总体，