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A new model for investigating the role of knowledge management system on the mental health of employees
Kybernetes ( IF 2.5 ) Pub Date : 2021-01-26 , DOI: 10.1108/k-02-2020-0103
Ali Mazaherinezhad , Aram Mahmood Ahmed , Marwan Yassin Ghafour , Omed Hassan Ahmed , Saqib Ali , Mehdi Hosseinzadeh

Purpose

Knowledge management (KM) implementation is the ideal solution for enhancing employee’s abilities like mental health and performance. This study aims at testing the impact of KM mechanism on personnel’s mental health at the Iran University of Medical Sciences.

Design/methodology/approach

The study is a descriptive, correlational and applied one. The library and field studies have been used to collect data through the questionnaire. The proposed model and the data have been analyzed using Smart PLS software. A questionnaire has been conducted by an arbitrary sampling method.

Findings

The results have shown that the main factors of KM have a direct, meaningful positive impact on innovation. Besides, the critical parameters of KM success, strategy and process have a significant and direct positive effect on the tendency for knowledge-sharing behavior. Further, the direct relationship of the trend for knowledge-sharing behavior with the mental health of employees has positively been confirmed. The results have also indicated that psychological empowerment has a positive and significant effect on the mental health of employees.

Research limitations/implications

This study has investigated the four parameters (i.e. key factors for KM success, KM strategy, KM processes and psychological empowerment) impacting the knowledge-sharing intention, conduct of the people and the mental health of the employees. Scholars can investigate other personal and organizational parameters such as probable backgrounds of the knowledge-sharing intention, conduct and the mental health of the employees.

Practical implications

These findings will be essential in the understanding of the interplay among various signals in theory and the understanding of patients’ choices in the electronic health (e-health) community in practice. The results have implications for existing health management and e-health literature. The present paper will help policymakers, healthcare executives and project managers to effectively set their operations and make them maintainable, prevent unpredicted obstacles and better allocate their resources. Overall, the result of this paper will guide researchers who are working in the field of e-health.

Originality/value

The findings can develop robust knowledge-sharing platforms and offer insightful suggestions for management practitioners in emerging markets.



中文翻译:

调查知识管理系统对员工心理健康的作用的新模型

目的

知识管理(KM)的实施是增强员工的心理健康和绩效等能力的理想解决方案。这项研究旨在测试伊朗医学大学的知识管理机制对人员心理健康的影响。

设计/方法/方法

该研究是描述性,相关性和应用性的。图书馆和实地研究已用于通过问卷收集数据。所提出的模型和数据已使用Smart PLS软件进行了分析。问卷是通过任意抽样方法进行的。

发现

结果表明,知识管理的主要因素对创新具有直接,有意义的积极影响。此外,知识管理成功,战略和过程的关键参数对知识共享行为的趋势具有显着而直接的积极影响。此外,已经肯定了知识共享行为趋势与员工心理健康之间的直接关系。结果还表明,增强心理能力对员工的心理健康具有积极而显着的影响。

研究局限/意义

这项研究调查了影响知识共享意图,员工行为和员工心理健康的四个参数(即,知识管理成功的关键因素,知识管理策略,知识管理过程和心理授权)。学者可以调查其他个人和组织参数,例如知识共享意图,行为和员工心理健康的可能背景。

实际影响

这些发现对于理解理论上各种信号之间的相互作用以及实践中了解患者在电子健康(e-health)社区中的选择至关重要。结果对现有的健康管理和电子卫生文献具有启示意义。本文将帮助决策者,医疗保健主管和项目经理有效地设置其运营并使其可维护,防止不可预测的障碍并更好地分配其资源。总体而言,本文的结果将指导从事电子卫生领域的研究人员。

创意/价值

这些发现可以开发强大的知识共享平台,并为新兴市场的管理从业人员提供有见地的建议。

更新日期:2021-01-28
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