Innovation is essential to transform healthcare delivery systems, but in complex adaptive systems innovation is more than ‘light bulb events’ of inspired creativity. To achieve true innovation, organisations must adopt a disciplined, customer-centred process. We developed the process of Agile Innovation as an approach any complex adaptive organisation can adopt to achieve rapid, systematic, customer-centred development and testing of innovative interventions. Agile Innovation incorporates insights from design thinking, Agile project management, and complexity and behavioural sciences. It was refined through experiments in diverse healthcare organisations. The eight steps of Agile Innovation are: (1) confirm demand; (2) study the problem; (3) scan for solutions; (4) plan for evaluation and termination; (5) ideate and select; (6) run innovation development sprints; (7) validate solutions; and (8) package for launch. In addition to describing each of these steps, we discuss examples of and challenges to using Agile Innovation. We contend that once Agile Innovation is mastered, healthcare delivery organisations can habituate it as the go-to approach to projects, thus incorporating innovation into how things are done, rather than treating innovation as a light bulb event. No data are available.

中文翻译：

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敏捷创新改变医疗保健：在复杂的自适应系统中进行创新是日常工作，而不是灯泡事件

创新对于转变医疗保健提供系统至关重要，但是在复杂的自适应系统中，创新不仅仅在于激发创造力的“灯泡事件”。为了实现真正的创新，组织必须采用纪律严明，以客户为中心的流程。我们开发了敏捷创新的流程，将其作为任何复杂的适应性组织都可以采用的方法，以实现快速，系统，以客户为中心的创新干预措施的开发和测试。敏捷创新融合了设计思维，敏捷项目管理以及复杂性和行为科学方面的见解。通过在各种医疗机构中进行的实验对其进行了完善。敏捷创新的八个步骤是：（1）确认需求；（2）研究问题；（3）扫描解决方案；（四）评估和终止计划；（5）构思和选择；（6）运行创新发展冲刺；（7）验证解决方案；（8）发射包。除了描述每个步骤之外，我们还将讨论使用敏捷创新的示例和挑战。我们认为，一旦掌握了敏捷创新，医疗保健交付组织就可以习惯于将其作为项目的首选方法，从而将创新融入到工作方式中，而不必将创新视为灯泡事件。无可用数据。而不是将创新视为灯泡事件。无可用数据。而不是将创新视为灯泡事件。无可用数据。