As the delivery of social services is increasingly carried out by contractors, it is no longer state officials alone who determine clients’ ‘deservingness’. This article draws attention to the interrelated notions of mixed services and mediated deservingness as they apply in the context of migrants’ access to housing in Athens, Greece, during the so-called ‘migration crisis’ of 2015-2017. It argues that non-state actors essentially act as intermediaries between the state and the migrant clients, making their own judgements on the migrants’ deservingness and using their discretionary power accordingly. The findings reveal distinct discretionary patterns among street-level actors who represent migrants, depending on how each interprets the notion of ‘vulnerability’ with regard to gender and age. Although these actors’ room for manoeuvre is framed by the policy framework and the structural conditions in which they operate, their individual normative assumptions play a critical role in shaping their discretionary behaviour towards migrants.

中文翻译：

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混合服务和调解应得性：希腊移民获得住房

随着社会服务的提供越来越多地由承包商进行，决定客户“应得”的不再是国家官员一个人。本文提请注意混合服务和中介应得性的相互关联的概念，因为它们适用于 2015-2017 年所谓的“移民危机”期间希腊雅典的移民获得住房的背景。它认为，非国家行为者本质上是国家和移民客户之间的中介，他们对移民的应得性做出自己的判断，并相应地使用他们的自由裁量权。调查结果揭示了代表移民的街头行为者之间不同的自由裁量模式，这取决于每个人如何解释性别和年龄方面的“脆弱性”概念。