Abstract The health-information-seeking behaviors of people affected by multiple chronic conditions (MCCs) who use social media to obtain information was explored. The contextual factors and latent relationships that shape the unique information-seeking behaviors of this population, focusing on commonly co-occurring chronic conditions: high blood pressure, high cholesterol, diabetes, cardiovascular disease, and obesity were investigated. Using a similarity matrix and co-occurrence network techniques 9,980 Yahoo!Answers questions posted by individuals concerned about MCCs were analyzed. Findings demonstrate the interactive nature of health-information-seeking among people with MCCs. Various interwoven personal and environmental factors reflect efforts of people with MCCs to obtain more personalized information, conveying the specific queries and needs of this population. Findings may help facilitate interactions between people living with MCCs and health care providers, as well as aid providers and health-information resource designers in providing more tailored and accessible resources, expanding upon user-centered approaches to health information service.

中文翻译：

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在患有多种慢性病的人群中寻求健康信息：从社交媒体中的问题中挖掘出的情境因素及其关联

摘要 探讨了使用社交媒体获取信息的多种慢性病 (MCC) 患者的健康信息搜索行为。研究了塑造这一人群独特信息寻求行为的背景因素和潜在关系，重点关注常见的慢性病：高血压、高胆固醇、糖尿病、心血管疾病和肥胖症。使用相似矩阵和共现网络技术分析了 9,980 个 Yahoo!Answers 问题，这些问题由关注 MCC 的个人发布。研究结果证明了 MCC 患者寻求健康信息的互动性质。各种相互交织的个人和环境因素反映了 MCC 患者为获取更多个性化信息而做出的努力，传达这一人群的特定查询和需求。调查结果可能有助于促进 MCC 患者和医疗保健提供者之间的互动，以及援助提供者和健康信息资源设计者之间的互动，以提供更量身定制和可访问的资源，扩展以用户为中心的健康信息服务方法。