Abstract Nonprofit public libraries (NPPLs) with technically efficient production functions attain greater program and service outputs per registered user in comparison to peers with less efficient production functions. An output-oriented nondiscretionary data envelopment analysis (DEA) model with variable returns-to-scale is used to assess the technical efficiency of 339 NPPLs in the United States (US) in attaining electronic-, physical-, and Internet-based program and service outputs. Based on the output-oriented DEA analysis, 46% of the NPPLs are technically efficient in producing program and service outputs per registered user. On average, US NPPLs are moderately inefficient in attaining their program and service outputs. The DEA analysis also reveals that the inefficient NPPLs should increase their electronic, physical, and Internet service levels per registered user to achieve technical efficiency as annual input levels are held constant.

中文翻译：

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非营利公共图书馆与技术效率：数据包络分析在基于技术的输出中的应用

摘要 与生产功能效率较低的同行相比，具有技术上高效生产功能的非营利公共图书馆 (NPPL) 为每位注册用户实现了更高的程序和服务输出。使用具有可变规模收益的面向产出的非随意数据包络分析 (DEA) 模型来评估美国 (US) 339 个 NPPL 在实现基于电子、物理和互联网的程序和服务输出。根据面向输出的 DEA 分析，46% 的 NPPL 在为每个注册用户生成程序和服务输出方面在技术上是有效的。平均而言，美国 NPPL 在实现其计划和服务产出方面效率较低。DEA 分析还表明，低效的 NPPL 应增加其电子、物理、