The paper discusses the problems that have plagued service delivery in Papua New Guinea—both over the long term and with the rollout of the District Development Authority Act of 2014. Various principal/agent and moral hazard problems are identified as well as the persistent poor delivery of national government funds to the local level; the difficulty of recruiting civil service skills into positions in local‐level government; and confirmation that the power to make decisions at the district level remains much the same as before with the composition and influence of the District Development Authority Boards little changed from the former arrangements. Looking at service delivery from a supply–demand perspective, ways are suggested in which improvements may be realised. It appears more likely that improvements will come from an emphasis on increasing the demand for better governance of service delivery rather than from continuing to seek improvements in the supply side of service delivery.

中文翻译：

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巴布亚新几内亚服务质量差的解决方案

本文讨论了长期困扰巴布亚新几内亚服务提供的问题，以及随着2014年《地区发展管理局法》的推出而出现的问题。确定了各种委托人/代理人和道德风险问题，以及持续的差劲提供国家政府在地方一级的资金；在地方政府中招聘公务员技能的困难；并确认在地区一级做出决策的权力与以前基本相同，而地区发展局董事会的组成和影响与以前的安排几乎没有什么不同。从供需角度看服务交付，建议了可以实现改进的方法。