While a growing body of work has focused on the interactional organization of telephone survey interviews, little if any research in conversation and discourse analysis has examined written online surveys as a form of talk-in-interaction. While survey researchers routinely examine such responses using content analysis or thematic analysis methods, this shifts the focus away from the precise language and turn constructional practices used by respondents. By contrast, in this study we examine open-ended text responses to online survey questions using a conversation analytic and discourse analytic approach. Focusing on the precise turn constructional practices used by survey respondents—specifically, how they formulate multi-unit responses and make use of turn-initial discourse markers—we demonstrate how online survey respondents treat open-ended survey questions much as they would any similar sequence of interaction in face-to-face or telephone survey talk, making online surveys a tenable source of data for further conversation analytic inquiry.

虽然越来越多的工作集中在电话调查访谈的互动组织上，但很少有关于对话和话语分析的研究检查在线书面调查作为一种互动交谈的形式。虽然调查研究人员通常使用内容分析或主题分析方法检查此类回答，但这将焦点从精确的语言转移到受访者使用的结构实践上。相比之下，在这项研究中，我们使用对话分析和话语分析方法检查对在线调查问题的开放式文本响应。专注于调查受访者使用的精确转弯结构实践——特别是他们如何制定多单元反应和使用转弯初始话语标记——我们展示了在线调查受访者如何像处理任何类似序列一样对待开放式调查问题面对面或电话调查谈话中的互动，