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EXPRESS: Buy Less, Buy Luxury: Understanding and Overcoming Product Durability Neglect for Sustainable Consumption
Journal of Marketing ( IF 12.9 ) Pub Date : 2021-01-21 , DOI: 10.1177/0022242921993172
Jennifer J. Sun , Silvia Bellezza , Neeru Paharia

The authors propose that high-end goods, such as luxury apparel, can be more sustainable than mass-market products because they have a longer life-cycle. Across six studies, the authors examine the sustainability of high-end products, investigate consumers’ decision making when considering high-end versus ordinary goods, and identify effective marketing strategies to emphasize product durability, an important and valued dimension of sustainable consumption. Real-world data on new and secondhand accessories demonstrate that high-end goods can be more sustainable than mid-range products because they have a longer life-cycle. Furthermore, consumers engage in more sustainable behaviors with high-end goods, owning them for longer and disposing them in more environmentally friendly manners. Nevertheless, a series of studies shows that many consumers prefer to allocate the same budget on multiple ordinary goods in lieu of fewer high-end products partly because of product durability neglect, a failure to consider how long a product will last. Finally, this research offers actionable strategies for marketers to help consumers overcome product durability neglect and nudge them towards concentrating their budget on fewer high-end, durable products.



中文翻译:

速递:少买多买,奢侈品:了解和克服产品耐用性而忽视可持续消费

作者提出,高端产品(例如奢侈品)比大众市场产品更具可持续性,因为它们的生命周期更长。在六项研究中,作者研究了高端产品的可持续性,研究了消费者在考虑高端产品与普通产品时的决策,并确定了有效的营销策略来强调产品耐用性,这是可持续消费的重要且有价值的方面。关于新旧配件的真实数据表明,高端产品比中档产品更具可持续性,因为它们的使用寿命更长。此外,消费者对高端商品采取更可持续的行为,将其拥有更长的时间,并以更环保的方式进行处置。不过,产品耐用性被忽视,未能考虑产品将持续多长时间。最后,这项研究为营销人员提供了可行的策略,以帮助消费者克服对产品耐用性的忽视,并促使他们将预算集中在较少的高端耐用产品上。

更新日期:2021-01-22
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