ABSTRACT

This paper examines the association between workforce retention and related staffing measures and the quality of English care homes using a national database of social care providers’ staffing. The analysis finds significant correlations between quality and the levels of staffing vacancies and retention of both residential and nursing homes, but no association was found between quality and the use of temporary contract workers nor the resident to staff ratio. Only for staff vacancy rates was there a significant difference in the size of these relationships between types of home. The findings suggest that quality could change for the average care home with a relatively small alteration in staffing circumstance. Long-term care is a labor-intensive industry and many countries face relatively high levels of staff turnover and job vacancy rates. These findings are therefore of interest for policy internationally and for England in particular, where the development of social care recruitment and retention strategies are ongoing.

摘要

本文使用社会护理提供者人员配备的国家数据库，研究了劳动力保留和相关人员配备措施与英语护理院质量之间的关联。分析发现质量与人员空缺水平以及住宅和疗养院的保留率之间存在显着相关性，但没有发现质量与临时合同工的使用或居民与工作人员的比率之间存在关联。仅就员工空缺率而言，房屋类型之间的这些关系的大小存在显着差异。研究结果表明，在人员配备情况发生相对较小的变化的情况下，普通护理院的质量可能会发生变化。长期护理是劳动密集型行业，许多国家面临着较高的员工流动率和职位空缺率。