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Wearable technology and consumer interaction: A systematic review and research agenda
Computers in Human Behavior ( IF 9.0 ) Pub Date : 2021-01-20 , DOI: 10.1016/j.chb.2021.106710
João J. Ferreira , Cristina I. Fernandes , Hussain G. Rammal , Pedro M. Veiga

There has been exponential growth is the use of wearable technology, and these are now considered to be of critical importance in certain consumer goods and services sectors, including healthcare. However, research on this topic remains fragmented, and the approaches to aid its study and enhance the understanding of how these technologies are used and its implications for the future have not yet been delimited. Thus, this study aims at identifying the different trends and themes prevailing in the literature on wearable technology. Through a systematic literature review, using bibliometric analysis, we identify five themes: i) Wearable technology decision-making; ii) Wearable technology well-being; iii) Wearable technology consumer behavior; iv) Wearable technology utility, and v) Wearable technology and big data analytics. Our analysis of the review data suggests that despite being multi-disciplinary, there is a lack of integration between this research field's micro and macro perspectives. This lack of integration and dialogue has led to several disconnected constructed terminologies, overlapping research questions, studies that are not based on appropriate results, fragmentation, and mixing or confusion of different theories. The study articulates key questions that could drive future research on wearables and consumer interaction.



中文翻译:

可穿戴技术与消费者的互动:系统的审查和研究议程

可穿戴技术的使用呈指数增长,现在被认为在某些消费品和服务部门(包括医疗保健)中至关重要。然而,关于该主题的研究仍然是零散的,并且尚未界定帮助研究和增强对这些技术的使用方式及其对未来的影响的理解的方法。因此,本研究旨在确定可穿戴技术文献中流行的不同趋势和主题。通过文献计量分析,通过系统的文献综述,我们确定了五个主题:i)穿戴式技术决策;ii)可穿戴技术的福祉;iii)可穿戴技术的消费者行为;iv)可穿戴技术实用程序,以及v)可穿戴技术和大数据分析。我们对评论数据的分析表明,尽管涉及多个学科,但该研究领域的微观和宏观观点之间缺乏整合。这种缺乏整合和对话的现象导致了几种相互联系的结构化术语,重叠的研究问题,并非基于适当结果的研究,分散化以及不同理论的混淆或混淆。这项研究明确提出了一些关键问题,这些问题可能会推动有关可穿戴设备和消费者互动的未来研究。碎片化,以及不同理论的混淆或混淆。这项研究明确提出了一些关键问题,这些问题可能会推动有关可穿戴设备和消费者互动的未来研究。碎片化,以及不同理论的混淆或混淆。这项研究明确提出了一些关键问题,这些问题可能会推动有关可穿戴设备和消费者互动的未来研究。

更新日期:2021-01-28
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