This study examines conflict that can co-determine the effectiveness of nonprofit organization performance. Based on Ashby’s law of requisite variety, interorganizational conflict is defined in terms of a lack of fit between input variety and variety-handling capabilities. The calculated organizational interaction effectiveness (IE) ratio of 2.04 is used to determine the quality of interactions. “Flexibility” is the dominant category for helpful incidents (49.03%). Within non-helpful incidents (45.67%), however, “Unreliability” is the dominant category. This major source of conflict commonly produces an imbalance between flexibility and reliability as manifest by a mismatch between input variety and variety-handling capabilities.

这项研究探讨了可以共同确定非营利组织绩效有效性的冲突。根据阿什比必要品种定律，组织间冲突是根据输入品种和品种处理能力之间缺乏适合性来定义的。计算得出的组织互动效率（IE）比率为2.04，用于确定互动的质量。“灵活性”是帮助性事件的主要类别（49.03％）。但是，在无助事件中（45.67％），“不可靠性”是主要类别。这种主要的冲突根源通常会在灵活性和可靠性之间造成不平衡，这表现在投入品种和品种处理能力之间的不匹配。