This paper is motivated by the widespread availability of AI tools, whose adoption and consequent benefits are still not well understood. As a first step, some critical issues that relate to AI tools in general, humans in the context of AI tools, and AI tools in the context of operations management are identified. A discussion of how these issues could hinder employee adoption and use of AI tools is presented. Building on this discussion, the unified theory of acceptance and use of technology is used as a theoretical basis to propose individual characteristics, technology characteristics, environmental characteristics and interventions as viable research directions that could not only contribute to the adoption literature, particularly as it relates to AI tools, but also, if pursued, such research could help organizations positively influence the adoption of AI tools.

本文是受AI工具广泛使用的启发而来的，人们对其使用和随之而来的好处仍然知之甚少。第一步，确定一些与AI工具有关的关键问题，这些问题通常涉及AI工具，AI工具方面的人员以及运营管理方面的AI工具。讨论了这些问题如何阻碍员工采用和使用AI工具。在此讨论的基础上，采用技术接受和使用的统一理论作为理论基础，提出个人特征，技术特征，环境特征和干预措施，作为可行的研究方向，不仅可以为采用文献做出贡献，尤其是与采用相关的文献AI工具，但如果继续追求，