ABSTRACT

Reaction surveys were collected during over 300 logger training courses issued between 2007 and 2015 in Piemonte (north western Italy). In the reaction surveys, trainees were asked to rate several course attributes, which were grouped under the following items: utility, outcome, teaching, content, and amenities. Reaction scores were intersected with participant demographics and course type, and the relationships were tested through a general model and path analysis. Results indicated a general level of satisfaction, as well as stratification of results for different participant groups. In particular, employees seemed more interested in course outcome (qualification), while logging managers placed a stronger emphasis on utility (acquiring new skills). Managers and consultants were more critical about course content, compared with employees. Consultants – generally holding a university education – were especially appreciative of teaching quality. These findings pointed to opportunities for improving course design, which may be specifically adapted to participant group. Reaction surveys can offer a good proxy for training transfer, in the absence of dedicated pre- and post-training field evaluations. Future surveys should also include a clear description of participant expectations, for a more accurate interpretation of the reaction survey.

摘要

在2007年至2015年期间，在皮埃蒙特（意大利西北部）举办的300多次伐木工人培训课程中，收集了反应调查结果。在反应调查中，要求受训者对几个课程属性进行评分，这些属性归类为以下项目：效用，结果，教学，内容和便利性。反应分数与参加者的人口统计学和课程类型相交，并通过一般模型和路径分析测试了这种关系。结果表明总体满意度，以及不同参与者组的结果分层。特别是，员工似乎对课程结果（资格）更感兴趣，而伐木经理则更加注重效用（获得新技能）。与员工相比，经理和顾问对课程内容的要求更为严格。顾问（通常接受大学教育）特别赞赏教学质量。这些发现指出了改进课程设计的机会，这些课程可能会特别适合参加者群体。在没有专门的培训前和培训后现场评估的情况下，反应调查可以为培训转移提供良好的代理。未来的调查还应包括对参与者期望的清晰描述，以便对反应调查进行更准确的解释。在没有专门的培训前和培训后现场评估的情况下。未来的调查还应包括对参与者期望的清晰描述，以便对反应调查进行更准确的解释。在没有专门的培训前和培训后现场评估的情况下。未来的调查还应包括对参与者期望的清晰描述，以便对反应调查进行更准确的解释。