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Consumer acceptance of shared e-scooters for urban and short-distance mobility
Transportation Research Part D: Transport and Environment ( IF 7.3 ) Pub Date : 2021-01-18 , DOI: 10.1016/j.trd.2020.102680
Cristopher Siegfried Kopplin , Benedikt Martin Brand , Yannick Reichenberger

E-scooters have conquered urban areas as a means for individual mobility and compete with other modes of transportation. While some studies endorse e-scooters as eco-friendly solution for crowded cities, others report contradictory findings and highlight safety issues. To reveal factors affecting e-scooter usage from a consumer’s perspective, a study using an adapted Unified Theory of Acceptance and Use of Technology (UTAUT2) is conducted. Based on random sampling among German public transportation services, 749 responses were collected and analyzed. E-scooters are studied in the context of mobility alternatives, revealing that they are mostly viewed as fun objects, and perceived safety indeed impedes their usage. Additionally, environmental concerns and individual convenience (i.e., performance expectancy) evince to represent the main drivers for using e-scooter. Besides, differences in the motivation for (potential) usage were found between owners and non-owners. Regarding the ecological assessment of e-scooters, they may, in fact, substitute walking over short distances.



中文翻译:

消费者对共享电动踏板车的城市和短途出行的接受程度

电子踏板车征服了城市地区,以此作为个人出行的手段,并与其他交通方式竞争。虽然有些研究认为电动踏板车是拥挤城市的环保解决方案,但其他研究报告发现矛盾的结果并强调安全问题。为了从消费者的角度揭示影响电动滑板车使用的因素,我们进行了一项使用适应性统一的技术接受和使用理论(UTAUT2)的研究。根据德国公共交通服务中的随机抽样,收集并分析了749个响应。对电动踏板车进行了研究,发现其替代品大多被视为有趣的物品,而感知的安全性确实阻碍了它们的使用。此外,对环境的关注和个人的便利(例如,性能期望值)代表了使用电动踏板车的主要驱动力。此外,在所有者和非所有者之间发现了(潜在)使用动机的差异。关于电动踏板车的生态评估,实际上,它们可以替代短距离步行。

更新日期:2021-01-18
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