Despite the growing significance of pro‐environmental behavior in the hospitality industry, empirically derived insights into its predictors and outcomes remain unexplored. Drawing upon the theory of social exchange and social identity theory, this study investigates the impact of hotels' employees' perception of corporate social responsibility (CSR) activities on employees' voluntary pro‐environmental behavior (VPEB). The authors also examine the mediating roles of organizational pride and employee engagement (EE). Moreover, the moderating role of empathy is also investigated in the relationship between CSR and VPEB. We investigated our theoretical framework through a survey of 336 employees of selected luxury hotels in Pakistan. Findings reveal that CSR directly affects VPEB. Further, the parallel and sequential mediation of EE and organizational pride is also confirmed between CSR and VPEB. Moreover, empathy moderates the relationship between CSR and VPEB. Theoretical and managerial implications are discussed at the end.

中文翻译：

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企业社会责任与员工的自愿环保行为：组织自豪感和员工敬业度的作用

尽管在酒店业中，环保行为的重要性日益提高，但仍无法通过经验得出对它的预测因素和结果的见解。基于社会交换理论和社会认同理论，本研究调查了酒店员工对企业社会责任（CSR）活动的感知对员工自愿环保行为（VPEB）的影响。作者还研究了组织自豪感和员工敬业度（EE）的中介作用。此外，在CSR与VPEB之间的关系中，也研究了移情作用的调节作用。我们通过对巴基斯坦部分豪华酒店的336名员工进行调查，调查了我们的理论框架。研究发现，企业社会责任直接影响VPEB。更多，CSR和VPEB之间也证实了EE和组织自豪感的并行和顺序调解。此外，同理心可以缓和企业社会责任与VPEB之间的关系。最后讨论了理论和管理方面的含义。