Abstract

This article develops a conceptual model of users’ and designers’ knowledge roles in the information and communication technology design process. The “ideal” center at the intersection of the axes for division of knowledge work and privileging of knowledges represents a balanced distribution of knowledge work between users and designers and an avoidance of privileging either group over the other. The article then applies this model to analyses of the design process for six video games wherein the knowledges of Indigenous peoples in North America were mobilized. It concludes by discussing implications for research and design practice, particularly for broadening the participation and self-articulation of marginalized groups.

摘要

本文开发了一个概念模型，用于在信息和通信技术设计过程中用户和设计师的知识角色。知识工作的划分和知识特权的轴交点处的“理想”中心代表了用户和设计者之间知识工作的平衡分配，并且避免了使任何一个群体相对于另一个群体特权。然后，本文将该模型应用于六个电子游戏的设计过程分析，其中动员了北美土著人民的知识。文章最后讨论了对研究和设计实践的意义，特别是对扩大边缘化群体的参与和自我表达的意义。