Older adults face significant barriers when accessing the Internet. What can be done to address these barriers? This article analyses existing strategies to tackle the age-related digital divide on three different levels: research, policy and practice. It analyses (1) scientific conceptualisations that are used when studying Internet use and non-use in later life, (2) policies that address older adults’ Internet (non-)use in Austria and (3) characteristics of older Austrian non-users of the Internet based on the Survey of Health, Ageing and Retirement in Europe (SHARE, wave 6). Analysis shows that Austrian policy tends to emphasise the individual responsibility to learn digital technologies, while placing a lower priority on structural issues, such as investments in infrastructure. However, SHARE data shows that only a small percentage of older non-users of the Internet is in fact reached with such interventions. Thus, this article suggests that policy needs to base its strategies on more refined understandings of Internet use and non-use in later life as well as a more nuanced image of the older non-user. A perspective of critical-cultural gerontology, as laid out in this article, highlights that technology adoption is a domestication process that takes place in the everyday lives of older adults, and it is these processes that interventions that tackle the age-related digital divide should take as a starting point.

中文翻译：

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配置较老的非用户：在数字排斥的研究，政策与实践之间

老年人在访问Internet时面临巨大的障碍。如何解决这些障碍？本文从研究，政策和实践三个层面分析了解决年龄相关数字鸿沟的现有策略。它分析（1）在研究晚年互联网使用和不使用时使用的科学概念，（2）解决奥地利老年人（不使用）互联网使用的政策，以及（3）奥地利年长非用户的特征基于欧洲的健康，老龄化和退休调查（SHARE，第6浪）得出的互联网统计数据。分析表明，奥地利的政策倾向于强调学习数字技术的个人责任，而在结构性问题（例如基础设施投资）上的优先级较低。然而，SHARE数据显示，实际上只有很少一部分的较老的Internet非互联网用户受到这种干预。因此，本文建议政策应将其策略基于对以后生活中互联网使用和不使用的更精细的理解，以及对较老的非用户的更细微的印象。如本文所述，对关键文化的老年学的观点强调指出，技术的采用是老年人日常生活中的驯化过程，而正是这些过程可以解决与年龄有关的数字鸿沟作为起点。本文建议，政策应将其策略基于对以后生活中互联网使用和不使用的更精细的理解，以及对较老的非用户的更细微的印象。如本文所述，对关键文化的老年学的观点强调指出，技术的采用是老年人日常生活中的驯化过程，而正是这些过程可以解决与年龄有关的数字鸿沟作为起点。本文建议，政策应将其策略基于对以后生活中互联网使用和不使用的更精细的理解，以及对较老的非用户的更细微的印象。如本文所述，对关键文化的老年学的观点强调指出，技术的采用是老年人日常生活中的驯化过程，而正是这些过程可以解决与年龄有关的数字鸿沟作为起点。