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Referral Reward Size and New Customer Profitability
Marketing Science ( IF 4.0 ) Pub Date : 2020-10-05 , DOI: 10.1287/mksc.2020.1242
Heike M. Wolters 1, 2 , Christian Schulze 3 , Karen Gedenk 4
Affiliation  

In referral reward programs, larger rewards increase the number of referred new customers but decrease the profitability of these customers.

中文翻译:

推荐奖励规模和新客户盈利能力

在推荐奖励计划中,较大的奖励会增加推荐新客户的数量,但会降低这些客户的盈利能力。
更新日期:2020-10-05
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