Abstract:This essay describes how valuable tacit knowledge (personal knowledge) becomes explicit knowledge (recorded knowledge) and vice versa. It ascribes considerable responsibility for practitioner ignorance of community and organizational realities to American Library Association programs that lack required courses in marketing and advocacy, Finally, it describes how tacit knowledge becomes a basis for determining stakeholder needs and establishing the relationships necessary to develop relevant service programs and funding.

中文翻译：

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当从业者“错”了：专业默会知识的很大程度上被忽视的失败

摘要：本文描述了宝贵的默会知识（个人知识）如何变成显性知识（记录知识），反之亦然。它将实践者对社区和组织现实的无知归因于缺乏图书馆营销和宣传课程的美国图书馆协会计划，这归因于实践者的重大责任。最后，它描述了隐性知识如何成为确定利益相关者需求和建立发展相关服务计划所必需的关系的基础和资金。